Online Reputation Management

Can you control what's being said about you or your business on Google. Is your website being stonewalled with negative comments by irate customers and negative posts on your Facebook fan page. In a digital age, where we are as good as long as the search engines allow us to be, a negative feedback, comment about services or usability of product can throw you back by millions. Besides the reputation that takes a beating, one unsavoury comment can cost you the customer base and drive them off to your competitor. It takes a long time to build a relationship, but negative PR can undo that trust and user engagement. We know there's plenty of mean going around the internet, but GrowFast®'s sustained Online Reputation Management programme results in a positive image, reinforces the brand's USP, re-establishes the trust with the core customer base and increases the longevity of the brand.

How does Online Reputation work?

GrowFast® Online Reputation Management (ORM) Bangalore is a series of online strategies and tactics designed by GrowFast to monitor and protect your online brand/corporate image and brand visibility. GrowFast® ORM campaigns are preemptive in nature and focused on establishing a powerful brand image and a clear perception in the mind of the online consumer. The prerequisites for an effective Online Reputation Management Campaign is a proper domain names representing the brand and business, strong online social media presence and high levels of brand engagement.

Who needs Online Reputation Management

• Businesses who wish to screen negative feedback, comments from internet
• Preserving online reputation and maintains a consistent image of the company
• Ensuring the target audience stays intact

Benefits of Online Reputation Management

• Reinforces the brand image through positive communication
• Establishes a long-lasting relationship with core target audience
• Reinforces the core values of the brand
• Helps negate bad publicity and channels the spotlight on new ventures/productc/campaigns
• Screens negative publicity

GrowFast® Online Reputation Management campaign strategy

• GrowFast® Online Reputation Management Bangalore's team of professionals brainstorm what you wish to accomplish by defining the goals and objectives through a long term strategy.
• Leverage the online visibility and search engine relevance of user-generated content in the form of consumer advocacy sites, individual blogs, review sites, video sharing sites, consumer discussion forums, and social networking sites.
• Ensure "Positive Buzz" goes out (given the online viral tendencies) through proactive, rather than reactive ORM strategies.
• GrowFast® NECTAR Framework measures user engagement, tracking of tweets, follower mentions, sentiments and discussions related to your brand and engage the online consumers across the social media platforms to "Build Reputation" and "Good-Will"

GrowFast® Online Reputation Management (ORM) services:

• Situation Analysis
• Building a strategy
• Proactive reputation management process
• Search engine optimization for content, link building etc
• Customizing RSS feeds for brand tracking
• Mitigation of negative and related content proactively
• Analyzing reviews and feedbacks
• Improving customer advocacy
• Tracking the Campaign